Frequently asked questions
1. Where Are Your Products Made?
We are Pakistani brand and all our products are made here, 100% handmade from scratch. We take immense pride in bringing this unique art to the international community where people from around the globe have the opportunity to learn more about the rich traditions and various cultures of Pakistan.
2. From where do you operate?
We operate from Pakistan as an online retailer via online platforms i.e. our website and other social media channels. We aim to deliver our products all around the globe.
3. What makes you different from your competitors?
We don’t believe in the existence of any competition. We being a handmade business believe and support all the handmade businesses.
We have 93 categories consisting of 2,500+ designs / products available on our website.
Infact, no two handmade items are exactly alike. Variations in color, shading, texture, shape and grain are inherent in a handmade item. No two items are alike, so that every single one is
one-of-a-kind. This means that every handmade item you purchase is also one-of-a-kind. Moreover, our core values include to stay up to date with the on-going trends; we understand them and mould those and provide new designs that are loved across the globe and adapt to the changing demands of the customers. This gives the customer a convenient solution to get the latest product on one single platform rather than searching multiple options. This clearly states our differentiation from others in the market.
4. Are your products durable?
Handmade items reflect natural love, because our artisans/crafters play with every single composition, the careful integration and handmade items always features excellence. Hence the quality and durability of our products is not compromised at all, but precious stuff always require high end care and handling. Our customer service is always available to assist you and guide how to clean and take care of the products.