SHIPPING & DELIVERY TERMS:.
- All merchandise ordered on gulkhan.pk can be shipped anywhere in Pakistan.
- We offer free delivery over shopping of Rs. 2000.
- It takes between 3-10 business days to process your order and 3-7 business days for the order to be delivered.
- Delivery times are approximate. Sundays are considered holidays.
- Gulkhan.pk also offers worldwide delivery service for their customers. We are shipping worldwide via DHL / TNT / UPS Express. Delivery to any worldwide country / location takes 1-3 business days. Shipping is free of charge without any minimum purchase and fully trackable.
- All international orders may be subject to taxes and duties.
- Any applicable customs, import and collection fees are the responsibility of the customer.
- In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item
All products purchased from www.gulkhan.pk can be exchanged within 7 days of purchase with price tag & receipt only if:
- The item(s) is defective or has missing accessories, wrong size/order/article issue at the time of delivery.
- In case a customer requires product design/style exchange, the customer will have to message/email us at our Customer Care (firstname.lastname@example.org) or message/dm us to our Facebook/Instagram for a return/exchange request. In case you cannot exchange at our cart, you will have to send back the item and order the new item bearing the delivery cost for both sides.
- No exchange on sale/discounted , used , damaged or altered items is allowed in any case.
- No refunds are allowed.
Customers may cancel the order at any time before the order has been processed. GulKhan has the right to cancel orders for reasons such as – item is out of stock, pricing errors, article found as defective in Quality Control or the credit/debit card payment declined by the issuing financial institution.
Please note we have a ‘NO Refund’ policy. However, in exceptional cases of non-availability of the product, or if the received product is in a flawed/damaged condition; refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the products(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow 7 days for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.